E-commerce packaging is all about making worthy customers happy, satisfied, and excited with the product delivery. The first interaction of an online business with its customers is through the shipped products.
So, the brands aspiring to be successful should design the product arrival as a moment of festivity for the recipients. This is not just important to earn customer satisfaction but also to boost brand recognition in the contemporary market.
The increased e-commerce packaging enhances the significance of the unboxing experience for the progression of online brands. To understand it further, let’s have a look at the article below:
What is an unboxing Experience?
The unboxing experience is the process of opening the product packaging as soon as it arrives at the customer’s doorstep. This is the bundle of emotions a customer feels while having a look at the premium packaging.
The current era brands are putting their best efforts to give customers the required attention and care, convincing them to celebrate the product with a positive image. The unboxing experience is curated to make the potential users interested and excited about the items enclosed within the high-quality packaging materials.
The brands could use attention-grabbing box inserts, free goodies, discount cards, or attractive finishings to offer customers an unforgettable unboxing experience.
Importance of Unboxing Experience
Brilliant packaging and exceptional product delivery have become the pillars of success for the brands determined to earn a competitive advantage in the market. An incredible unboxing experience holds great importance for the brands due to the following reasons:
Create a Positive Brand Image
Unboxing is not just about opening the product rather it is an experience that impresses the customers with a positive brand image. It makes the consumers enjoy the product quality with excitement and eagerness.
Enhance Brand Reputation
This is a great marketing tool for online businesses striving to enhance their brand reputation in the market. It makes the customers relish the feeling of receiving a special gift. This is significant to earn customer satisfaction and ultimately great profits.
Boost Repetitive Purchases
The designing of amazing product packaging is essential to earning customers’ trust and loyalty toward the brand’s products. This will convince the customers to return for repetitive purchases and enjoy the same feeling of happiness upon unboxing the product.
Showcase the Brand Story
The amazing delivery experience could make your brand stand distinctive in a row full of its competitors. This makes the brand unique and keeps the customers engaged with its ideology.
Some Inspiration and Ideas for Unboxing Experience
Following is the list of some creative packaging design ideas that offer customers an amazing unboxing experience:
Addition of Discount Coupons
Turn the product packaging attractive with the addition of discount cards, making the customers go for a repetitive purchase to save a few bucks. This is a great strategy for retaining valuable customers.
Order Box Inserts
Make your products well-presented with the use of box inserts. This makes unboxing interesting for the customers and for the brands investing personalized features in the product packaging.
Include a User Guide Inside the Packaging
To offer customers an amazing unboxing experience, go for the addition of a user guide inside the premium packaging. It provides outstanding support to the customers and helps them understand the right way of using the product.
Offer Free Product Sample
Add a free sample of some other product to the purchased product packaging to make the customers admire the quality. The brand specifically uses this strategy to earn the customer’s satisfaction and trust. This makes the customers take advantage of two products, eventually becoming the buyers of both products in the future.
Eco-friendly Packaging Solution
Focus upon the use of environmentally friendly packaging materials to convince the customers of its sustainable nature. The use of nature-conscious packaging makes the customers enjoy a safe unboxing experience.
Theme-based packaging
Give your custom-printed box theme-based packaging to impress potential customers with an incredible unboxing experience. It makes the packaging attractive as well as interactive for the target market.
Basics Rules to Design an Unboxing Experience
The market is stuffed with many distinct packaging alternatives to make the brand recognized. Hence, here we have come up with some basic rules to design an amazing unboxing experience for your valuable customers:
Choose an appropriate packaging material
The selection of perfect packaging material depends upon the type of product you want to ship to the customer’s destination. For example, fragile products require paper stuffing in between the spaces to keep the product protected during the tough shipping procedure. Brands could also order custom-printed tissue paper lining to enhance the product’s appearance and make it eye-catching for the target audience.
Order Custom-printed Packaging
Custom-printed packaging holds great importance for brands striving to make their products popular in the competitive market. Brands could hire a leading packaging company offering affordable custom-printed boxes to increase the visual appeal of the product. This is a cost-effective technique used for the development of an incredible brand reputation.
Product Presentation
Focus on the product presentation instead of just throwing the things inside the packaging. You could enhance your product outlook with the use of appropriate box inserts, specifically designed to hold the products properly. This step makes your product stand distinctive in a row full of its competitors.
How Do Unboxing Videos Add Impact?
Unboxing videos hold a great impact on the augmentation of company sales volume as they target potential customers and convince them of the product’s quality. Reading the review section or searching for an unboxing video has become a habit for customers involved in online purchases. The products holding impressive unboxing videos have better chances of acquiring sales than a product having no review or a video.
Therefore, it’s vital to invest time as well as effort in the designing of an exceptional unboxing experience. This convinces the buyers to start with a positive note in their review video. The unboxing videos lift the product’s popularity and stupendously increase the brand’s revenues.
How is Sustainability Connected with Unboxing?
Considering the deteriorating situation of environmental pollution, customers prefer brands that have sustainable packaging alternatives. This not only makes the brand socially responsible but also keeps its products safe during the tough shipping procedures.
Custom mailer boxes or rigid boxes designed using eco-friendly packaging materials are now becoming the first choice of brands aspiring to give customers a memorable unboxing experience. These are quite durable and offer amazing protection against dust, damage, or moisture. They hold impressive designs, essential to make the customers enjoy the product packaging.
Wrapping it up
The designing of the unboxing experience relies on the innovative thoughts of the marketing team. The packaging companies hold a wide variety of alternatives but what you want to choose is dependent on the budget you have allocated to make the customers enjoy your branded product.
Unboxing experience is important to put a positive impression of your brand on the customers. The above article has given you a set of unique ideas and steps to craft a fantastic unboxing experience suitable to your brand requirements as well as the company budget.