Our minimum order quantity starts from 100 boxes, which means you have to order minimum 100 quantities of your order or more.
Ordering at Box Agency is a hassle. All you need to do is hit us on our chat support or visit our quotation page and fill in the required field to get started with your packaging journey.
Production time is also referred to as the turnaround time in which the manufacturing process takes place. Generally, we take 7 to 10 business days to manufacture your packaging order, but for a more accurate time frame, please contact our chat support.
The company’s main production facility is located in Texas, USA, but we have set up production facilities in several countries based on the type of order and the location of the plant.
Yes. If you don’t see a box style on-site, then please let our design support know, and they will assist you with your desired box styles.
Yes. When filling out our quotation form or contacting us in our chat support, please indicate that you want rush delivery.
Yes. If you want to cancel your order, please let our experts or the agent you talked to through your mail within 4 hours. Otherwise, your packaging order cannot be canceled.
Currently, we are using ACH and Payoneer services as our payment methods. Please let us know if you want to make a transaction with another platform at the prior hand.
We are currently accepting the following currencies: USD, POUND, and EUROS.
If you have changed your mind about your order, you have to get back to us within 4 hours after you have placed your order. In case the delivered order has some issues, you can send that back to us, and we will reconcile it with manufacturing a new one.
To lower your price per unit, we recommend going wholesale by increasing your box quantity in bulk. Please note that pricing also gets affected by the choice of material, add-ons, and finishing options you choose.
No. We do not incur any charges for plates or die charges. The order receipt you will receive will not incur any hidden charge.
Yes. The price of Pantone color inks is higher than for CMYK color inks. It may also be necessary to clean the printing equipment and plates between each ink used, and multiple passes may be required when using more than one Pantone color.887
The cost of foil stamping, embossing, debossing, and spot UV varies based on specific requirements such as style, size, and order quantity. Customizations and volume significantly influence the overall pricing for these specialized printing processes.
For accurate cost estimates, it is advisable to consult with printing services and provide detailed specifications for a tailored quote.
Yes, we offer samples for your convenience. Please note that there is a separate charge for samples. Feel free to inquire about obtaining a sample before placing your order.
Yes, we provide samples and digital proofs before commencing production, ensuring your satisfaction with the final product.
It’s not necessary, but you may if you want to. We can create a structural design based on the provided product specifications and dimensions without requiring physical samples.
A pre-production sample is a prototype created before mass production. The process gives clients a chance to review the final product’s design, quality, and specifications before full-scale production begins.
Yes. If you find any error or issue in the digital file before it goes to production, you can have it changed. Once it’s in manufacturing, it won’t get changed or revised.
Whiteboards have a bright, clean appearance, offering a polished look. Kraft boards, being brown and unbleached, provide a natural, rustic aesthetic. The primary distinction lies in color and style.
Yes, you can print on the inside and outside of the box. This means you can customize and design both parts for a complete and personalized look.
Printing on kraft paper can be more expensive due to its natural color, which may require additional ink or special printing processes to achieve vibrant colors, impacting production costs.
We use offset printers, digital printers, and UV printers to print your packaging orders.
Offset printing uses plates, flexo employs flexible relief plates, and digital involves electronic files. Offset is cost-effective for large quantities, flexo suits packaging, while digital allows for on-demand, variable printing.
The height of mailer boxes can impact prices as it influences material usage and shipping costs. Taller boxes may require more material and may incur higher shipping expenses.
Flute in packaging refers to the wavy layer between liner board sheets in corrugated cardboard. It provides strength, insulation, and cushioning, with various flute profiles offering different performance characteristics for packaging applications.
To get your box dimensions, you would need to measure your product’s length, height, and width.
We use sturdy materials like corrugated cardboard or kraft paper for mailer boxes. These choices ensure durability, protection, and eco-friendliness, maintaining the integrity of your products during shipping.
Rigid boxes are crafted from thick cardboard, known as chipboard. The process involves cutting and creasing the material, followed by wrapping it with high-quality paper or fabric for a robust and elegant finish.
It is true that rigid boxes can be costly; however, those with partial or full covers, magnetic closure, or shoulder and neck attachments are the most costly.
We provide a wide range of custom inserts, including foam inserts, cardboard inserts, and promotional inserts.
Yes. Our design support can help you choose the best insert if you need a custom design for your inserts.
We offer gloss, matte, varnishing, soft-touch, and aqueous coating as our standard finishing options.
If you have an artwork, please share it with us in the following formats for vector files: PDF, AI, PSD, and SVG, and if you have an image to share, please send it in the following formats: JPEG, PNG, and TIFF.
It is possible to print on kraft paper with colors, but it will appear dull as compared to others.
Yes. If you want your custom box dieline template, please ask our design support once you have placed your order with us.
No. You see colors on your screen in RGB format, and when printing, CMYK format is used. By matching its PANTONES, we can recreate the closest possible color for your box.
We use SOY ink, oil ink, and water ink to print your packaging. All of these inks imply CMYK and PANTONE (PMS).
Debossing is a printing technique that involves pressing a design into a material, creating a depressed (indented) area. It adds a tactile and visually appealing dimension to the surface.
We offer cardboard, kraft stock, and corrugated cardstock to manufacture your packaging solutions.
A matte finish has a non-reflective, flat surface, offering a subtle and elegant look. In contrast, a glossy finish is reflective and shiny, providing a vibrant and polished appearance.
A soft touch is a finish that adds a velvety, tactile feel to printed materials. It creates a smooth, luxurious surface, enhancing the overall sensory experience.
Varnish is a clear liquid coating applied to printed surfaces for protection and aesthetics. Lamination involves bonding a thin plastic film to paper, providing durability, water resistance, and a glossy or matte finish.
We offer packaging made from Kraft, corrugated, and card stock that are 100% recyclable.
It depends on what material you choose. For example, if you are going with the Kraft stock, then it is 100% biodegradable.
We use environmentally friendly packaging on all our boxes.
Biodegradable refers to items breaking down naturally, while compostable items specifically decompose into nutrient-rich soil in controlled composting conditions.
It typically takes 14-16 days for production and shipping to complete. In contrast, if you require your boxes on an urgent basis, it may take 7-10 days to deliver.
When it comes to business, we prioritize customer satisfaction, which is why we only work with reputable shipping companies such as FedEx, DHL, and UPS.
Our company accepts orders from all over the world, which is why we deliver worldwide.
We provide free shipping services, which means you don’t have to worry about the cost; it’s on us.
The box type determines the assembly method; for example, rigid boxes can’t be folded, so they are packed as fully assembled, while cardboard boxes like tuck end and auto lock boxes have flexibility, so they are packed partially assembled.
No, you can’t arrange your own shipping as we offer free shipping for all of our orders and dispatch them together.
Yes, if you have two different orders in manufacturing that you would like to be delivered together, you can contact our sales team, and we will coordinate delivery.
Since the mailer box already functions as a shipping box, adding more packaging does not matter, so we can deliver it independently.
Yes, rigid boxes require additional packaging since they are delivered assembled, so they need additional protection, especially on the corners.